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Important FAQ's

How to Book Small Group Adventures

Our adventures are amazing, awe-inspiring trips-of-a-lifetime. We try to ensure that each group is full of like-minded travellers that are fully aware of any challenges or physical demands that may be required to fully appreciate the epicness of the tour. If you see an itinerary that looks just right for you hit the "Sign Me Up" button and fill in the booking form. We'll be back to you within 24 hours with details of how to confirm your place and pay your Deposit/Full Payment (depending on what is required). As soon as the payment has been received and we've sent your confirmation invoice you're in!

… or arrange for us to give you a call and we can sort it all for you over the phone.

Our Accommodation

Maybe when you were a teenager you were happy to rough it but these days you just want a hot shower and a comfy bed at the end of a long day Adventuring. All of our group itineraries are designed to maximize your experience both with activities and accommodation. Where we can we try to hand select boutique hotels with an element of luxury, style and character as we understand that as you get older this is a huge part of your experience*. 

*there are some activities  where overnight accommodation with basic camping facilities is necessary. This, however can be a great part of the experience and we'll make sure to have a warm, welcoming hotel waiting for you at the end of the activity. 

What does Guaranteed/ Not Guaranteed Departure mean?

If a departure is "Guaranteed" it means that the tour on the dates given is definitely going ahead and you can book your International flights. 

Tours become "Guaranteed" when we reach the minimum numbers of Adventurers for that date to be able to run the tour efficiently and with the maximum enjoyment for the group. This is number is usually four, and if you are one of the First Four then you will receive a discount for pioneering the interest for that particular date. 

If a departure is "Not Guaranteed" we will take your deposit but please don't book your international flights just yet. We will send you a notification once the trip becomes "Guaranteed" and it is safe to book your International flights.

On the very rare circumstance where we do not reach the minimum number of participants to make the trip on your particular date viable we will contact you 90 days prior to the supposed commencement and you can choose to either switch to another date, change to one of our other amazing Adventures or, if none of these suit, we will arrange for a full refund of any payment made to us.  

What If I'm a Solo Traveler?

If you're a solo traveler, that's amazing and the Small Group Tours are perfect for you. They're designed for sociable souls looking for an unforgettable with new friends so what are you waiting for?

Tour Prices

The prices given on the booking page are correct based on the original allocation when the tour is created.  Prices will be reconfirmed before we accept the booking and send your confirmation. Typically the prices given are 100% correct however in certain circumstances may cause price variations.For example, if you're joining a tour late, availability may not be the same for some hotels and transport oryou may have to pay an additional cost to join the tour on that particular date.

Payment

Unless the full balance is due a deposit will be taken per person at the time of booking. (amount to be notified) 

Full payment is required 90 days prior to the commencement of any tour. Should there be any amendments to this policy you will be advised prior to confirming your adventure.

How Do I Pay my Remaining Balance:

We'll send you a reminder before the full amount is due but you can either pay by using the link on the reminder email we send you or you can arrange a Wire Transfer if you prefer. Alternatively you can arrange for us to call you and we can take payment over the phone. 

Can have an Extension on the 90 day Deadline:

We're afraid not, but if you're having some issues sorting the remaining payment for the full balance please get in touch and we'll do our best to help.

How Fit Do I Need To Be:

 Whilst you don't need to be an iron man to get the best out of the tour a moderate fitness level is required to partake in Epic Journeys Group Tours and activities. By that we mean you need to be able to walk and give things a good go. Some of our trips require a higher level of fitness but that will be outlined in the itinerary and  Essential Trip Details. If the tour is particularly challenging  we will also suggest tips on how to achieve the required level of fitness. For specialist tours that operate around swimming or diving a particular level or certification may be required for you to partake in the trip. This is all done to maximize the enjoyment and ensure all participants get the best possible experience out of their adventure.

What if I  Want to Book More Nights:

 If you want to book some additional nights at the hotel either before the commencement of a Group Tour after its finished we'll be more than happy to assist you. Please note that any rooms booked outside of the tour will not be shared and you may have to change rooms when the tour commences. If you're interested in arranging your own itinerary to continue the adventure after a tour we can help you with that too! We have lots of contacts that are the absolute experts in their particular part of the world so if you're looking for some amazing things to do just let us know!

Are there Age Restrictions on your Group Trips:

Our Group Itineraries are specifically designed to allow like-minded Professionals, Entrepreneurs and Creatives at to get maximum enjoyment from their vacation with a group they can have an amazing time with. We don't have any restriction on age but all participant are active with a curiosity for culture and adventure.